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SUMMARY:Customer Experience Transformation Conference
DESCRIPTION:[vc_row][vc_column][vc_column_text]\nThe Customer Experience Transformation Conference\, is set to be a landmark event in the realm of customer-centric business strategies. This conference aims to bring together industry leaders\, innovators\, and professionals from various sectors to delve into the latest trends\, strategies\, and technologies driving customer experience transformation. \nKey Themes: \n\nInnovative Technologies: Explore cutting-edge technologies shaping the future of customer experience\, including AI\, machine learning\, and advanced analytics.\nHuman-Centric Design: Delve into the importance of empathy and human-centric design in creating meaningful customer interactions.\nData-Driven Insights: Understand the power of data in deciphering customer behavior\, preferences\, and expectations\, and learn how to leverage this information for enhanced customer experiences.\nOmnichannel Strategies: Uncover successful omnichannel approaches that seamlessly integrate online and offline touchpoints to provide a cohesive customer journey.\nEmployee Engagement: Recognize the pivotal role of engaged and motivated employees in delivering exceptional customer experiences.\nCase Studies and Best Practices: Gain insights from real-world case studies and best practices shared by organizations that have successfully transformed their customer experiences.\n\nBenefits of Attending: \n\nKnowledge Enrichment: Acquire in-depth knowledge about the latest trends\, strategies\, and technologies shaping the customer experience landscape.\nNetworking Opportunities: Connect with industry leaders\, experts\, and like-minded professionals\, fostering valuable relationships that can propel your career or business forward.\nPractical Insights: Gain practical insights from real-world case studies and best practices\, providing actionable takeaways that can be implemented in your organization.\nInnovative Solutions Showcase: Explore a curated showcase of innovative solutions and technologies that can revolutionize your approach to customer experience.\nProfessional Development: Elevate your skills and stay ahead in your field by attending workshops\, panel discussions\, and interactive sessions led by industry experts.\n\nWho Should Attend: \n\nCX Professionals: Customer experience executives\, managers\, and professionals seeking to stay updated on the latest trends and strategies.\nMarketing and Sales Leaders: Professionals looking to enhance customer engagement and loyalty through effective marketing and sales strategies.\nTechnology Enthusiasts: Individuals interested in the role of technology\, AI\, and data analytics in shaping the future of customer experiences.\nBusiness Owners and Entrepreneurs: Those aiming to transform their businesses by prioritizing customer experience as a key differentiator.\nInnovators and Thought Leaders: Individuals eager to stay at the forefront of industry innovation and contribute to shaping the future of customer experience.\n\nThe Customer Experience Transformation Conference promises to be a dynamic and enriching experience\, offering a unique opportunity to gain valuable insights\, network with industry leaders\, and position yourself or your organization at the forefront of customer experience excellence. Join us in March for an immersive exploration into the future of customer-centric business strategies.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column]			\n				\n							Speakers\n						\n		\n			\n				\n											\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Business Architect Head | ConnectMe (CMe) at FNB South Africa		 \n		Maele Masibi\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			MD Brand Strategy & Creative at Adam Project | Chartered Marketer		 \n		Celéste Burger\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Group Head of Advertising (Retail Media) at Takealot Group		 \n		Odette Van Wyk\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Chief Growth Officer Ipsos in South Africa | Experienced in CX\, some say "expert". Budding Researcher\, some say "newbie"		 \n		Clint Payne CCXP\, ACXP\n				\n					 \n			\n\n							\n						\n										\n			\n						\n				\n							Past Speakers\n						\n		\n			\n				\n											\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Head Of Client Experience and Design at Rand Merchant Bank 		 \n		Mumbi Odame\, CCXP ACXC CPPC\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Head of Data Governance at Absa Group | Group Compliance | Data Strategy| Data Governance & Management| Data Analytics & BI| Data Privacy & InfoSec| Keynote| Advisory Board Member| Lecture & Mentor		 \n		Dr. Sizwe Gwala\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Senior Manager: Data Insights at AfroCentric Group | TechWomen '23| Mail & Guardian Top 200 ‘22 | Young Data Analytics Professional Of the Year Finalist '22 | Founder - Data Consortium |Host -Data Talk Podcast with Ncumisa | Speaker 		 \n		Ncumisa Hlapo DAMA (CDMP)\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Experience Architecture Associate Director at Accenture in South Africa		 \n		Tebogo Legodi\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Director: Customer Experience at Kantar		 \n		Mark Molenaar\, CCXP\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Chief Growth Officer Ipsos in South Africa | Experienced in CX\, some say "expert". Budding Researcher\, some say "newbie"		 \n		Clint Payne CCXP\, ACXP\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Head of BI and Datawarehouse at FirstRand Group Treasury		 \n		Dolly Mphahlele\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Co-Founder African Academy of Artificial Intelligence | GIBS Business School Marketing Lecturer | | Author: Harnessing the Power of AI in Africa & Messaging for Startups​		 \n		Greg Serandos\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			People & Operations Executive | Driving Business Growth Through Strategic Learning\, HR Excellence & Operational Leadership | Transforming Organizations at Scale		 \n		Adi Stephan\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			COO at YOUKNOW: African partners to CX\, Social\, Marketing and Consumer Intelligence Tech platforms		 \n		Don Packett\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Local CXPA chapter Lead | Chief Customer Experience Officer | Management Consultant in CX Strategy and Implementation | CX Thought Leader and Speaker | CX Coach		 \n		Yugeshree Frylinck\, CXPA\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Founder & CEO at Otinga.io | Technologist\, Public Speaker and Disrupter.		 \n		Francois van der Merwe\n				\n					 \n			\n\n							\n						\n												\n							\n								\n	\n		\n					\n		 \n	\n	\n		\n			Head: Group Data & ML Platform at Sanlam		 \n		Resham Sivnarain\n				\n					 \n			\n\n							\n						\n										\n			\n			[/vc_column][/vc_row][vc_row][vc_column]			\n				\n							Location\n						\n		[vc_gmaps link=”#E-8_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” css_animation=”fadeInUp”][vc_column_text]The NH Hotel\nin Sandton\, Johannesburg[/vc_column_text][/vc_column][/vc_row][vc_section css=”.vc_custom_1566648153872{background-color: #ffffff !important;}”][vc_row evenz_container=”1″ gap=”30″ parallax=”content-moving” parallax_image=”637″ parallax_speed_bg=”0.3″ el_id=”sticky-blog”][vc_column evenz_section=”true” evenz_stickycolumn=”true” el_id=”sidebarStick”]			\n				\n							Past Sponsors\n						\n		[vc_row_inner gap=”10″][vc_column_inner width=”1/2″][vc_single_image image=”1392″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”1395″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][/vc_row_inner]			\n		[vc_row_inner gap=”10″][vc_column_inner width=”1/2″][vc_single_image image=”1394″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”1393″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][/vc_row_inner]			\n		[/vc_column][/vc_row][/vc_section]
URL:https://kiweb.co.za/event/customer-experience-transformation-conference/
CATEGORIES:Conference
ATTACH;FMTTYPE=image/jpeg:https://kiweb.co.za/wp-content/uploads/2023/12/CXAug24-page.jpg
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