BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Kiweb - ECPv6.16.2//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://kiweb.co.za X-WR-CALDESC:Events for Kiweb REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:UTC BEGIN:STANDARD TZOFFSETFROM:+0000 TZOFFSETTO:+0000 TZNAME:UTC DTSTART:20240101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=UTC:20250305T083000 DTEND;TZID=UTC:20250307T153000 DTSTAMP:20260526T032254 CREATED:20250921T132852Z LAST-MODIFIED:20250921T132852Z UID:4659-1741163400-1741361400@kiweb.co.za SUMMARY:Customer Experience Transformation Conference DESCRIPTION:[vc_row][vc_column][vc_column_text]\nThe Customer Experience Transformation Conference\, is set to be a landmark event in the realm of customer-centric business strategies. This conference aims to bring together industry leaders\, innovators\, and professionals from various sectors to delve into the latest trends\, strategies\, and technologies driving customer experience transformation. \nKey Themes: \n\nInnovative Technologies: Explore cutting-edge technologies shaping the future of customer experience\, including AI\, machine learning\, and advanced analytics.\nHuman-Centric Design: Delve into the importance of empathy and human-centric design in creating meaningful customer interactions.\nData-Driven Insights: Understand the power of data in deciphering customer behavior\, preferences\, and expectations\, and learn how to leverage this information for enhanced customer experiences.\nOmnichannel Strategies: Uncover successful omnichannel approaches that seamlessly integrate online and offline touchpoints to provide a cohesive customer journey.\nEmployee Engagement: Recognize the pivotal role of engaged and motivated employees in delivering exceptional customer experiences.\nCase Studies and Best Practices: Gain insights from real-world case studies and best practices shared by organizations that have successfully transformed their customer experiences.\n\nBenefits of Attending: \n\nKnowledge Enrichment: Acquire in-depth knowledge about the latest trends\, strategies\, and technologies shaping the customer experience landscape.\nNetworking Opportunities: Connect with industry leaders\, experts\, and like-minded professionals\, fostering valuable relationships that can propel your career or business forward.\nPractical Insights: Gain practical insights from real-world case studies and best practices\, providing actionable takeaways that can be implemented in your organization.\nInnovative Solutions Showcase: Explore a curated showcase of innovative solutions and technologies that can revolutionize your approach to customer experience.\nProfessional Development: Elevate your skills and stay ahead in your field by attending workshops\, panel discussions\, and interactive sessions led by industry experts.\n\nWho Should Attend: \n\nCX Professionals: Customer experience executives\, managers\, and professionals seeking to stay updated on the latest trends and strategies.\nMarketing and Sales Leaders: Professionals looking to enhance customer engagement and loyalty through effective marketing and sales strategies.\nTechnology Enthusiasts: Individuals interested in the role of technology\, AI\, and data analytics in shaping the future of customer experiences.\nBusiness Owners and Entrepreneurs: Those aiming to transform their businesses by prioritizing customer experience as a key differentiator.\nInnovators and Thought Leaders: Individuals eager to stay at the forefront of industry innovation and contribute to shaping the future of customer experience.\n\nThe Customer Experience Transformation Conference promises to be a dynamic and enriching experience\, offering a unique opportunity to gain valuable insights\, network with industry leaders\, and position yourself or your organization at the forefront of customer experience excellence. Join us in March for an immersive exploration into the future of customer-centric business strategies.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column] \n \n Speakers\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Business Architect Head | ConnectMe (CMe) at FNB South Africa \n Maele Masibi\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n MD Brand Strategy & Creative at Adam Project | Chartered Marketer \n Celéste Burger\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Group Head of Advertising (Retail Media) at Takealot Group \n Odette Van Wyk\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Chief Growth Officer Ipsos in South Africa | Experienced in CX\, some say "expert". Budding Researcher\, some say "newbie" \n Clint Payne CCXP\, ACXP\n \n \n \n\n \n \n \n \n \n \n Past Speakers\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Head Of Client Experience and Design at Rand Merchant Bank \n Mumbi Odame\, CCXP ACXC CPPC\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Head of Data Governance at Absa Group | Group Compliance | Data Strategy| Data Governance & Management| Data Analytics & BI| Data Privacy & InfoSec| Keynote| Advisory Board Member| Lecture & Mentor \n Dr. Sizwe Gwala\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Senior Manager: Data Insights at AfroCentric Group | TechWomen '23| Mail & Guardian Top 200 ‘22 | Young Data Analytics Professional Of the Year Finalist '22 | Founder - Data Consortium |Host -Data Talk Podcast with Ncumisa | Speaker \n Ncumisa Hlapo DAMA (CDMP)\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Experience Architecture Associate Director at Accenture in South Africa \n Tebogo Legodi\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Director: Customer Experience at Kantar \n Mark Molenaar\, CCXP\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Chief Growth Officer Ipsos in South Africa | Experienced in CX\, some say "expert". Budding Researcher\, some say "newbie" \n Clint Payne CCXP\, ACXP\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Head of BI and Datawarehouse at FirstRand Group Treasury \n Dolly Mphahlele\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Co-Founder African Academy of Artificial Intelligence | GIBS Business School Marketing Lecturer | | Author: Harnessing the Power of AI in Africa & Messaging for Startups​ \n Greg Serandos\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n People & Operations Executive | Driving Business Growth Through Strategic Learning\, HR Excellence & Operational Leadership | Transforming Organizations at Scale \n Adi Stephan\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n COO at YOUKNOW: African partners to CX\, Social\, Marketing and Consumer Intelligence Tech platforms \n Don Packett\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Local CXPA chapter Lead | Chief Customer Experience Officer | Management Consultant in CX Strategy and Implementation | CX Thought Leader and Speaker | CX Coach \n Yugeshree Frylinck\, CXPA\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Founder & CEO at Otinga.io | Technologist\, Public Speaker and Disrupter. \n Francois van der Merwe\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Head: Group Data & ML Platform at Sanlam \n Resham Sivnarain\n \n \n \n\n \n \n \n \n [/vc_column][/vc_row][vc_row][vc_column] \n \n Location\n \n [vc_gmaps link=”#E-8_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” css_animation=”fadeInUp”][vc_column_text]The NH Hotel\nin Sandton\, Johannesburg[/vc_column_text][/vc_column][/vc_row][vc_section css=”.vc_custom_1566648153872{background-color: #ffffff !important;}”][vc_row evenz_container=”1″ gap=”30″ parallax=”content-moving” parallax_image=”637″ parallax_speed_bg=”0.3″ el_id=”sticky-blog”][vc_column evenz_section=”true” evenz_stickycolumn=”true” el_id=”sidebarStick”] \n \n Past Sponsors\n \n [vc_row_inner gap=”10″][vc_column_inner width=”1/2″][vc_single_image image=”1392″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”1395″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][/vc_row_inner] \n [vc_row_inner gap=”10″][vc_column_inner width=”1/2″][vc_single_image image=”1394″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”1393″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][/vc_row_inner] \n [/vc_column][/vc_row][/vc_section] URL:https://kiweb.co.za/event/customer-experience-transformation-conference/ CATEGORIES:Conference ATTACH;FMTTYPE=image/jpeg:https://kiweb.co.za/wp-content/uploads/2023/12/CXAug24-page.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=UTC:20250326T083000 DTEND;TZID=UTC:20250328T151500 DTSTAMP:20260526T032254 CREATED:20250921T132853Z LAST-MODIFIED:20250921T132853Z UID:4660-1742977800-1743174900@kiweb.co.za SUMMARY:Learning and Development Transformation Conference DESCRIPTION:[vc_row][vc_column][vc_column_text]\nThe Learning and Development Transformation Conference in March 2025 is set to be the defining event for L&D professionals and organizational leaders who are serious about future-proofing their workforce. This event brings together visionary leaders\, industry experts\, and pioneering thinkers who are transforming learning to drive business results in an era defined by AI\, data-driven personalization\, and global connectivity. Attendees will uncover cutting-edge strategies for reshaping how employees learn\, grow\, and thrive in increasingly digital\, adaptive workplaces. \nWith topics covering everything from adaptive AI-driven learning and immersive AR/VR experiences to the ethical implications of AI in training\, this conference is designed for those committed to creating impactful\, inclusive\, and future-ready learning ecosystems. Each session will equip participants with actionable frameworks\, practical tools\, and innovative insights essential for building a resilient\, agile\, and tech-savvy workforce. \nWho Should Attend: This is a must-attend event for: \n\nL&D Leaders and Managers seeking to elevate their programs with next-gen technologies\, data analytics\, and immersive learning experiences.\nHR Professionals aiming to foster a culture of continuous learning and build inclusive\, equitable learning environments.\nC-Suite Executives looking to understand the strategic role of L&D in meeting business objectives and driving workforce agility.\nData and Learning Analysts focused on utilizing learning analytics to identify skills gaps\, prove ROI\, and support data-driven workforce planning.\nTech Innovators and Instructional Designers ready to explore VR/AR\, gamification\, and generative AI for crafting transformative learning experiences.\n\nWhy Attend: From uncovering AI’s role in personalized learning journeys to exploring data analytics in skills gap analysis\, this conference is where the future of learning comes to life. Don’t miss this opportunity to join thought leaders and peers in shaping a resilient\, inclusive\, and future-ready learning culture. This is your chance to not only stay current but to lead in the Learning and Development field.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column] \n \n Speakers\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Business Development & Marketing Director of KIWEB Events \n Nicholas Geza\n \n \n \n\n \n \n \n \n \n \n Past Speakers\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Group Senior Learning Lead | Organisational Capability Development at Old Mutual Limited \n Pariksha (Pam) Ramauthar\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n NeuroEngineer | 'Veli Ndaba NeuroEngineering Leadership Effect' #VNNLE Speaker & Trainer| Author \n Veli Ndaba – ‘The NeuroEngineer’\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n People & Operations Executive | Driving Business Growth Through Strategic Learning\, HR Excellence & Operational Leadership | Transforming Organizations at Scale \n Adi Stephan\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Learning Director at PwC \n Thea Pelser\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Interim Chief Executive Officer at Institute of People Management \n Sabelo Myeni\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Full-Time Faculty Member of the Gordon Institute of Business Science (GIBS) | Founder of Forward Notion Advisory \n Dr. Jefferson Yu-Jen Chen\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Head of People Solutions at Humanity - The Employee Experience Company \n Laura Pycraft\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n HR Director Sub-Saharan Africa at Ipsos \n Abena Amankwah\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Head of Learning and Development at Yellowseed Consulting \n Ryno Zeelie\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Alan Hosking Publisher: HR Future magazine\, Leadership Thought Leader and Teacher\, Author\, Speaker and Millennial Leadership Mentor. CEO: Osgard Media \n Alan Hosking\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Associate HCM Solutions Engineer at Oracle \n Caitlyn Poole\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n BPS – Tech Lead at Tech Mahindra \n Riana Smit\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Marketing Strategist| Coach| Speaker \n Rosaria Cedras\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Head of Learning: Technology\, Digital\, Risk\, Marketing and Client Coverage at CIB Standard Bank \n Theodore Aaron\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Associate Director | Workforce Development at Deloitte Consulting \n Leigh Vengethasamy\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Head of People at Planet42 | HR Executive | Leadership Coach | HR Speaker | 2020 Young CHRO of the Year \n Kyle Gareth Chetty\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Chief Executive Officer at Siyakha Consulting \n Dionne Kerr-Malherbe\n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Head of Learning and Business Development at Signify Software \n Carla Botha\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Founder & CEO at GWork.io \n Oran Cohen – Behaviour Tech Founder\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Managing Director at Chromatic Consulting | Diversity and Inclusion Specialist| Non-Exec Chair of Kuehne + Nagel Inzuzo Board| Keynote Speaker \n Lerato Semenya\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n People Wellness Executive at Alula Technologies \n Ruth Wotela\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n GM- Employee Experience and Enablement at Nando's South Africa \n Toni de la Harpe\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n Project Director: Learning & Development at SAICA CA(SA) \n Roelita Cloete\n \n \n \n\n \n \n \n \n [/vc_column][/vc_row][vc_row][vc_column] \n \n Location\n \n [vc_gmaps link=”#E-8_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” css_animation=”fadeInUp”][vc_column_text]The Maslow Hotel\nin Sandton\, Johannesburg[/vc_column_text][/vc_column][/vc_row][vc_section css=”.vc_custom_1566648153872{background-color: #ffffff !important;}”][vc_row evenz_container=”1″ gap=”30″ parallax=”content-moving” parallax_image=”637″ parallax_speed_bg=”0.3″ el_id=”sticky-blog”][vc_column evenz_section=”true” evenz_stickycolumn=”true” el_id=”sidebarStick”] \n \n Past Sponsors\n \n [vc_row_inner gap=”10″][vc_column_inner width=”1/2″][vc_single_image image=”1466″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”1465″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][/vc_row_inner] \n [vc_row_inner gap=”10″][vc_column_inner width=”1/2″][vc_single_image image=”1464″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”1393″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][/vc_row_inner] \n [vc_row_inner gap=”10″][vc_column_inner width=”1/2″][vc_single_image image=”1463″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”1462″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” css_animation=”fadeIn” link=”http://qantumthemes.com”][/vc_column_inner][/vc_row_inner] \n [/vc_column][/vc_row][/vc_section] URL:https://kiweb.co.za/event/learning-and-development-transformation-conference/ CATEGORIES:Conference ATTACH;FMTTYPE=image/jpeg:https://kiweb.co.za/wp-content/uploads/2023/12/LD2025-page.jpg END:VEVENT END:VCALENDAR