Dylan Piatti

Managing Director Africa at The Advantage Group International | B2B CX Expert | Board Director | Futurist | Speaker
Background

19 years of experience in strategic leadership, growth and operational excellence across various sectors, I am passionate about leveraging digital transformation and industry 4.0 to enhance B2B customer experience and future-proof businesses.

As the Managing Director Africa of The Advantage Group International (AGI), I lead a team of hybrid working experts providing unique research, data analysis, competitive benchmarking and business advisory services to some of the world’s largest FMCG and Retail brands in over 45 markets. We use our proprietary digital platform, AI, and expertise to facilitate collaboration, engagement and ecosystem partnerships among our clients and their business partners. Our amazing team at AGI Africa achieved the highest growth in emerging markets for 2021 with over 60% year-on-year growth, and most efficient market 2022.

As Board Director of the Italian-South Africa Chamber of Trade & Industry we represent Italian business interests in South Africa (Italian business and Italians doing business). South Africa Imports from Italy was US$2.46 Billion during 2022, South Africa Exports to Italy was US$1.76 Billion during 2022, according to the United Nations COMTRADE database

Ex-Chair of the Board of the Ecommerce Forum Africa (EFA) and currently on the special projects committee. The EFA represents +55 private sector companies engaging in multi stakeholder digital trade discussions across SSA and Globally. In December 2018 the EFA constituted the 1st Pan-African Digital CEO Forum with 22 execs, from 15 companies and 11 Countries from which the “Digital Trade: Principles for the Future – call to action from the Private Sector” report was crafted and submitted to the AU and regional bodies.

Previously Senior Strategist for the Consumer Industry group of Deloitte Africa, working with clients through the value chain from manufacturers to retailers.

A qualified futurist (Cum Laude) I provide scenario based, systems thinking solutions in an uncertain, disruptive and exponential world. I strive to make an impact on the continent via policy development and dialogue with international CEO’s & Government representatives. I have contributed to sessions including the World Investment Forum, UN & WTO (Geneva), Global Digital Leaders’ Summit (Luxembourg), Africa Agri Investment Indaba, DBSA Export summit etc.. I was privileged to represent a private sector delegation with Nepad Business Forum to present the Esibayeni Declaration to the SADC 15 member state ministers for regional economic and social development in 2019.


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