The Executive Support & Office Leadership Symposium is a premier gathering for Personal Assistants, Secretaries, and Office Managers navigating the shift from administrative support into operational and strategic leadership. This two-day event centres on that transition — equipping delegates who are moving into, or already occupying, Office Manager roles with the skills, frameworks, and confidence to lead teams, own processes, and operate as indispensable strategic partners within their organisations.

Participants will explore a unique mix of topics spanning office leadership, digital transformation, and personal effectiveness — with a strong throughline on what changes when a PA or Secretary steps into an Office Manager role: broader scope, people management, budget and vendor ownership, and cross-departmental accountability. From mastering AI and automation tools at an office-wide level to refining stakeholder management and building leadership presence without relying on title alone, delegates will leave with practical skills they can apply immediately to lead operations, optimise processes, and add measurable value across their organisations. The summit offers direct engagement with thought leaders, peer networking, and actionable frameworks for making — and succeeding in — the move into office leadership.

Who Should Attend 

The Executive Support & Office Leadership Symposium is designed for professionals navigating or supporting the shift from administrative support into office leadership:

• Office Managers looking to strengthen operational leadership, optimise processes, manage teams effectively, and drive improvement across the organisations they run.
• Personal Assistants and Secretaries preparing to move into Office Management, seeking the leadership, budget, vendor, and people-management skills that mark the transition from individual support to operational ownership.
• Personal Assistants seeking to enhance strategic influence and expand their skill set beyond traditional administrative responsibilities.
• Secretaries aiming to modernise their approach, adopt digital solutions, and strengthen executive-level support capabilities.
• Executive Coordinators and Administrative Professionals who aspire to become key contributors to business decision-making, including those on a path toward office leadership roles.
• Anyone managing office operations or supporting senior leadership, responsible for streamlining communication, workflows, and operational excellence at scale.

Benefits of Attending:

1. Lead the Transition from Support to Strategy
This summit guides attendees through the shift from individual administrative support into office leadership. Learn how to move beyond traditional PA and Secretarial tasks, take ownership of operations, budgets, and vendor relationships, and position yourself as a strategic partner to the executives and departments you serve.

2. Master Digital Tools & Smart Workflows at Office Scale
Delegates gain hands-on knowledge of AI, automation platforms, and digital collaboration tools — not just for managing one executive’s calendar, but for standardising and rolling out systems across a whole team or office. From workflow automation to data governance, attendees leave equipped to run smarter operations, not just complete individual tasks.

3. Build Leadership & Influence Without Relying on Title
Through sessions on workplace influence, conflict resolution, and cross-departmental collaboration, attendees develop the leadership skills needed to manage teams and drive accountability — critical for anyone moving from a support role into people management. Learn to lead with credibility and consistency, and navigate the shift from peer to manager.

4. Boost Professional Confidence & Build an Office Leadership Brand
The summit focuses on the personal development needed to be recognised as an operational leader rather than solely an administrative function — building executive presence, emotional intelligence, and resilience for higher-responsibility roles, plus the certifications and career pathway knowledge that support a move into Office Management.

5. Networking & Peer Learning Across the Career Path
Connect with PAs, Secretaries, and current Office Managers at every stage of this transition, alongside senior executives and industry experts. Exchange insights on making the move into office leadership, compare challenges across sectors, and build a community of support that extends beyond the event.