Nickey Mannya

Client Service Director of Commerce & Technology at VML Enterprise Solutions, EMEA
Background

Self stater, independent yet a team player, strong-minded and determined. Venturesome, will “stick my neck out”; and take responsibility for risks when I believe in the goal. The challenge of new problems and new ventures is stimulating and will be responded to with action. I have a lot of confidence in my experience, own knowledge, abilities and decisions but, still a keen leaner .

Acute sense of urgency for timely results, will put pressure on myself to deliver. When expressing myself, I am direct, factual, outspoken, and frank yet, with people centricity. Able to deal with ambiguous situations briskly and firmly yet, teachable, caring and leadable.

I am a seasoned Technology Executive with over 20 years of extensive experience in overseeing technology-based client services portfolios. Have held key leadership roles, including Director of Client Services in Technology, Director of Technology, Chief Information Officer, and Project Delivery Manager. I have a proven track record of leading cross-functional teams encompassing various disciplines to conceptualise, design, and implement intricate IT systems and solutions. Throughout my career, I have effectively managed a sophisticated portfolio of C-suite level clients, driving the strategic direction of each client account and ensuring seamless project delivery and communication of strategic and project-related changes to the teams. My adeptness in fostering positive client relationships and providing proactive solutions to meet their needs is complemented by a strong grasp of financial management, budgeting and reporting, including P&L analysis. I have also consistently retained key clients and grew revenue in my portfolio throughout my career.



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