
todayJanuary 28, 2024
todayJanuary 28, 2024
Welcome Speech by Your MC
Describe organising as a core responsibility of office administrators Super-efficient planning and organising techniques to keep on top of everything Describe how to prioritise when they are over-burdened with work
Identify the objectives of meetings List and describe different types of meetings List the duties of a Meeting Secretary, the Chairman and other meeting officials
Understand the importance of follow-up on customer queries and complaints Recognise best practices and useful tools in providing superior customer service Maintain courtesy throughout customer contact
Professional verbal communication Understanding how your speaking manner makes a difference Body language in the business world
Discover the tools world-class leaders use to solve problems with critical thinking. Understand the communication principles of the Johari window
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