My core competencies lie in customer and partner engagement, project management, strategic problem solving, and innovative product leadership at YOUKNOW Technologies. My mission is to elevate user experiences through collaborative and insightful strategies. In the field of customer engagement and cloud BI technologies, I’m committed to fostering relationships that align with YOUKNOW’s mission, contributing diverse perspectives and dynamic solutions to our team and clients.
As Product Lead, my recent role involves steering the Domo and Khoros platforms to new heights of user-centric performance. Two solutions that have demonstrated ROI of over 300%+ over a 24 month period with leading customer (enterprise and SME) reviews on GA4 as well as being leaders in the eyes of Forrester and Gartner with their offerings.