June 26, 2025

D H M S

Smart Commerce Connect 2025

Smart Commerce Connect 2025 is an eCommerce event designed to explore the latest trends, innovations, and strategies in the digital retail landscape. Taking place at The Maslow Hotel in Sandton, Johannesburg, this event will gather key players from the eCommerce industry...
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Smart Commerce Connect 2025 is an eCommerce event designed to explore the latest trends, innovations, and strategies in the digital retail landscape. Taking place at The Maslow Hotel in Sandton, Johannesburg, this event will gather key players from the eCommerce industry, providing them with insights into cutting-edge technologies, data-driven marketing, and seamless customer experiences. Attendees will have the opportunity to network with thought leaders, discover practical solutions to enhance eCommerce operations, and stay ahead of the competition.

Who Should Attend:

  • eCommerce Managers and Directors: Gain insights into optimizing online stores, improving customer engagement, and increasing conversions.
  • Digital Marketers: Discover the latest trends in digital marketing and strategies to boost online visibility and sales.
  • Retailers and Brand Owners: Learn how to adapt to changing consumer behavior and implement smart commerce strategies to drive growth.
  • Technology Providers and Innovators: Showcase new tools, platforms, and technologies that are reshaping the eCommerce ecosystem.
  • Startups and Entrepreneurs: Get inspired by industry leaders and explore how to scale up your eCommerce business.
  • Customer Experience Professionals: Explore the intersection of commerce and customer experience, focusing on seamless and personalized journeys.

This event is perfect for anyone looking to stay at the forefront of eCommerce innovation and connect with experts driving the future of online retail.

SPEAKERS AND DATES

EVENT SCHEDULE

Enjoy the speeches from the best this industry has to offer!



08:15 remove 08:30
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Welcome Speech & Event Opening

08:30 remove 09:10
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The Future of Omni-Channel Retailing: Blending In-Store and Online Experiences

Omni-channel retailing is evolving with technology that integrates physical and digital shopping experiences. This session will explore how brands can create seamless experiences across multiple channels, improving customer satisfaction, loyalty, and driving growth in competitive markets.

09:10 remove 09:50
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AI-Powered Personalization: Redefining Customer Experiences in E-commerce

Artificial intelligence is revolutionizing how e-commerce businesses personalize shopping journeys. This topic delves into the power of AI to predict consumer behavior, recommend products, and deliver hyper-targeted content, driving sales and enhancing customer retention across platforms

09:50 remove 10:15
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Coffee/ Tea Break

10:15 remove 10:55
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Blockchain for Secure, Transparent, and Efficient E-commerce Transactions

Blockchain technology is becoming a game changer in e-commerce, offering enhanced security, transparency, and reduced fraud. Learn how blockchain improves payment systems, supply chain visibility, and enhances trust between consumers and businesses in the digital marketplace

10:55 remove 11:35
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The Rise of Voice Commerce: Unlocking Potential in the Post-Search Era

Voice-activated shopping is growing, with AI assistants facilitating purchases through smart devices. Explore how e-commerce businesses can capitalize on the rise of voice commerce, adapting strategies to optimize voice search, streamline checkout processes, and enhance consumer engagement

11:35 remove 12:15
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Sustainability in E-commerce: Ethical Practices for Future-Proofing the Industry

As sustainability becomes a key concern, e-commerce businesses must rethink their strategies for long-term environmental impact. This session will cover ways companies can adopt sustainable packaging, reduce carbon footprints, and create eco-conscious supply chains to meet growing consumer demands

12:00 remove 13:00
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Networking Lunch Break

13:15 remove 13:55
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Next-Gen Payment Solutions: Enhancing E-commerce Security and Customer Experience

The payment landscape is shifting toward faster, more secure methods. This topic focuses on how advancements like biometric authentication, digital wallets, and instant payments are transforming the customer checkout experience and boosting e-commerce security at every transaction

13:55 remove 14:35
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Leveraging Big Data Analytics for Smarter E-commerce Decision Making

Big data is critical in making informed decisions for online businesses. This session will explore how e-commerce brands can harness consumer data, predict trends, optimize marketing strategies, and tailor product offerings to stay ahead in the competitive digital marketplace

14:35 remove 15:15
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Social Commerce: Monetizing Social Media and Influencer Marketing for Growth

Social media platforms are now integrated into the e-commerce ecosystem, turning influencers and user-generated content into powerful sales channels. This discussion will focus on leveraging social commerce strategies to boost brand awareness, enhance customer engagement, and drive sales growth.


GET TO KNOW THE

EVENT SPEAKERS


Business Development & Marketing Director of KIWEB Events

Nicholas Geza

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EVENT

PAST SPEAKERS


Experience Architecture Associate Director at Accenture in South Africa

Tebogo Legodi

Head of Client Leadership & Transformation | New Business Development, Digital Transformation | Ex Publicis |Ex Dentsu

Nivasha Pillay

Founder of AskMario | Shopify Developer and Consultant: Building High-Converting Stores that Deliver Results

Mario Toscano

CEO at Ecommerce Forum Africa * CEO at Ecommerce Forum South Africa

Alastair Tempest

eCommerce Content & Analytics Lead at Nestlé ESAR | Digital Shelf Optimisation & Management | eCommerce Strategy | eRetailer Search Optimisation

Motladi Mmantshipi Songo

Chief Executive Officer and Digital Leader at Cadena Growth Partners

Valter Adão

Chief Executive Officer at Omninela Medical | Board Member of Ecommerce Forum Africa

Ricardo Lognath

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Sponsors

Past Sponsors

RESERVE YOUR SPOT

BOOK YOUR TICKET

Limited seats available, please book on time to secure your spot.

Location

EVENT TICKET

For Individuals
R 999999PP
BOOK NOW
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