May 28, 2026

D H M S

The Sales Impact Symposium, 28 May 2026

The Sales Impact Symposium 2026 is a premier gathering for sales, marketing, and CX professionals eager to stay ahead in an era of rapid technological and market evolution. This event delves into innovative strategies, tools, and mindsets shaping the future of sales and customer engagement.
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Background

The Sales Impact Symposium, scheduled for 28 May 2026, promises to be a premier gathering for sales, marketing, and customer experience (CX) professionals. This event is specifically designed for those eager to stay ahead in an era of rapid technological and market evolution. Attendees will delve into innovative strategies, tools, and mindsets that are shaping the future of sales and customer engagement. The symposium aims to foster a community that thrives on sharing knowledge, encouraging collaboration, and driving impactful results within their organizations.

Through interactive sessions, expert-led discussions, and actionable insights, attendees will explore a variety of cutting-edge topics such as AI-driven sales strategies, consultative selling, behavioral science applications, and the essential leadership skills needed for thriving in a digital-first world. The sessions are structured to include case studies and real-world applications, allowing participants to gain a deeper understanding of how these concepts can be applied in their daily roles. Networking opportunities will also provide a platform for professionals to discuss shared challenges and successes.

This symposium is meticulously designed to empower professionals with the skills necessary to navigate the complexities of modern sales. Attendees will learn to foster customer-centric, data-driven approaches that not only enhance sales tactics but also improve overall customer satisfaction. By integrating advanced analytics and customer feedback into their strategies, participants will emerge equipped to drive sustainable growth in their organizations.

Participants will also have unique opportunities to network with industry peers, share best practices, and gain firsthand exposure to the emerging technologies transforming sales operations. This includes tools for automation, CRM systems, and data analytics platforms that are becoming indispensable in the sales process. By connecting with thought leaders and innovators in the field, attendees can spark new ideas, identify collaboration opportunities, and return to their organizations equipped to drive measurable impact.

Who Should Attend
This symposium is perfect for professionals who aim to drive impactful results in sales and customer engagement:

  • Sales Leaders: To master strategies for leading agile, high-performing teams and navigating complex sales processes.
  • Sales Representatives: To sharpen consultative selling skills, handle high-pressure environments, and close enterprise deals effectively.
  • Marketing Professionals: To align marketing strategies with data-driven insights and customer needs, supporting seamless handoffs to sales teams.
  • Customer Experience Specialists: To leverage behavioral science and AI for delivering hyper-personalized experiences and fostering long-term customer loyalty.
  • Business Development Managers: To adopt tools and techniques for smarter prospecting and decision-making.
  • Tech-Savvy Innovators: Interested in leveraging digital tools and analytics to revolutionize sales and engagement practices.
SPEAKERS AND DATES

EVENT SCHEDULE

Enjoy the speeches from the best this industry has to offer!



08:15 remove 08:30
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Welcome Speech & Event Opening

Welcome Speech by Your MC

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Redefining Sales Leadership in a Volatile Market

Thumbnail Elvira Primo

Explore how today’s sales leaders can foster resilience, adaptability, and high performance amidst uncertainty. Learn techniques for motivating teams, managing hybrid workforces, and balancing technology with authentic leadership to drive consistent business growth.

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The Psychology of Buying: Understanding Modern Decision-Makers

Dive into how emotional intelligence and behavioral science shape buying behavior. Gain insights into cognitive biases, trust-building, and personalization techniques that strengthen relationships and accelerate conversions across B2B and B2C sales environments.

09:50 remove 10:15
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Coffee/ Tea Break

10:15 remove 10:55
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Creating Seamless Synergy Between Sales and Marketing

Thumbnail Alastair Tempest

Discover frameworks for aligning sales and marketing teams around shared data, messaging, and objectives. Learn how collaborative strategies can improve pipeline efficiency, enhance lead quality, and create a unified, customer-centric growth engine.

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Consultative Selling Mastery: From Transactions to Transformations

Thumbnail Paul Naidoo

Unpack proven techniques for consultative selling that prioritize value creation over volume. Understand how curiosity, empathy, and strategic questioning can uncover client challenges, build credibility, and turn one-time deals into lasting partnerships.

11:35 remove 12:15
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Data-Informed Decisions: Turning Insights into Action

Thumbnail Alcinda Moezelaar

Learn how to interpret customer and sales data to make smarter business decisions. This session covers practical methods for transforming insights into strategies that drive productivity, retention, and measurable revenue growth

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Networking Lunch Break

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Building High-Performance Sales Cultures

Examine what makes sales teams thrive — from motivation frameworks and goal setting to coaching and accountability systems. Discover how to cultivate an environment that drives consistent results and fosters professional growth.

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The Future of Customer Engagement

Thumbnail Varsha Ramesar

Explore how changing buyer expectations, digital interactions, and human connection are redefining customer engagement. Gain strategies for personalizing touchpoints, creating emotional resonance, and strengthening brand loyalty in competitive, fast-moving markets.

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Winning with Strategic Negotiation and Influence

Develop advanced negotiation and influence techniques to navigate complex client relationships and close high-stakes deals. Learn how to balance assertiveness with empathy to create mutually beneficial agreements that strengthen long-term partnerships.

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Driving Sales Innovation Through Emerging Technologies

Thumbnail Satish Nrusimhadevara

Explore how cutting-edge technologies like generative AI, sales automation, and predictive analytics are reshaping sales processes. Learn practical approaches to integrating these tools into your workflows to enhance efficiency, uncover hidden opportunities, and create a competitive advantage without losing the human touch in customer interactions.


GET TO KNOW THE

EVENT SPEAKERS


Distribution Enablement Executive at Old Mutual South Africa

Elvira Primo

Sales Motivational Speaker & Sales Enablement Specialist at Humming Learn | Int. Sales Conference Speaker| Bespoke Sales Masterclasses | BTW- Public Speaking

Paul Naidoo

CEO at Ecommerce Forum Africa | CEO at Ecommerce Forum South Africa

Alastair Tempest

Leader in the Data Domain - Data & Analytics at Standard Bank Group

Varsha Ramesar


PAST EVENT

PAST SPEAKERS


Senior Manager: Data Regulatory Reporting (Group Data Analytics) at Nedbank

Faith Sithole

Distribution Enablement Executive at Old Mutual South Africa

Elvira Primo




RESERVE YOUR SPOT

BOOK YOUR TICKET

Limited seats available, please book on time to secure your spot.

Location

EVENT TICKET

For Individuals
R 5999INCL.VAT
BOOK NOW

PHYSICAL TICKET

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